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  • Kaizen has been my go to sushi place for quite a while now, but after my experience last night I'm hesitant to return. Usually I can deal with their somewhat bad service because I'm so wrapped up in how good the food is, but last night was a lose-lose & I left hungry & annoyed that I paid $27 plus automatic gratuity for my meal. One dish after another came out cold or poorly prepared. One of the first plates dropped at our table was the Snow White. As hungry as I was, I dove in without hesitation & was met with a nice large bone. I brushed it off, set the bone aside & moved on to the next dish, the Silver State, a baked roll with cream cheese, yamagobo, crab & some other yummy ingredients. Did I mention it was a baked roll? Yeah well, that came out cold.. Do you know how long a baked roll has to sit around outside the oven before it gets cold? About 7-10 minutes. How do I know this? I, too, work at a sushi place. After that came the pork belly... 2 pieces in an order. One piece came out warm & the other came out stone cold. The steamed gyoza came out slimy because it had been sitting in a plate of excess water. My miso was lukewarm. I DIDNT EVEN EAT MY TEMPURA ICE CREAM BECAUSE IT WASNT FRESH. Anything fried in oil needs to be served immediately to avoid becoming like a stale french fry! & my poor tempura ice cream was definitely a sad, stale, french fry.... :( For those brave enough to head out to Kaizen to try their luck please contact me because I have 10 stamps on my stamp card & I WILL NOT be back to claim my free meal.
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