Ask anyone who knows me well, that in my childhood Swiss Chalet was one of my favourite restaurant, and to this day I still like to indulge with one of my vices and comforts.
But something has happened in the land of the Swiss chicken. Maybe I'm wrong but I remembered that my chicken used to come red roasted, plump and just like the pictures.
Look at my photo. I felt I was being fed a poor man's meal. Airplane foo has better presentation than this. Look at the chicken! It looks nothing like the photos.
Inside it was still pink!
The server says all the young chickens (now I know why the portion is teeny tiny) they use will have a little pink in it.
She switched it but gave me some chicken that was sitting on the burner for a while the skin was dry and not juicy. And still pink near the bone.
I don't know what happened to the quality here. And it's not just this location but one in Mississauga I frequent was the same recently. I used to eat all the time there and had no issues.
The service was lacking but they were short staffed. There were tables not cleared and the hostess would disappear after seating people while there tons of empty tables.
I get that SC is a franchise, but it seems like the standard of this one and maybe the company in general is lacking. I don't know if I can given SC another chance? Definitely at another location.
Go to Ichiban next door.
*General comment: In this area, there's really a lack of restaurants worth eating at, in a $$ price point. You either have pizza, bar food or this and Ichiban. I think there is an opportunity here.