| rev:text
| - Came when Morals Village was celebrating their 4-year anniversary with a 30% off deal (which is an interesting decision, given it being a chinese chain...) but superstition aside, it's discounted hotpot and since I've never tried Morals Village before, why not?
Once you step through the main door, you will see a long flight of stairs up. When you manage to make your way to the top, you will see a set of doors to the main restaurant area in front of you, but then if you take a look to the left and right, you'll see some other doorways to some other rooms!
On the right is the waiting area, featuring three TV's that weren't on that night, a coat rack, lots of chairs, and an over-priced vending machine selling $2.50 cans of pop and $3 Wang Lao Ji. Morals Village does take reservations, but if it's full, at least you have a place to relax until they call you over. I don't remember what was on the left, but I don't remember seeing an elevator, so if you have difficulty climbing two flights of stairs, things aren't looking good.
We had a reservation for 8, but the hostess tried to seat us at a table for 6. Not going to happen. Another employee came over to ask what's going on and we were given spot in one of the rooms in the back, which some refer to as the "VIP room". AC was very strong compared to the general dining area, which is great. It was a nice room with seating for 14, but unfortunately that was the only good thing about the VIP room in the end.
They have about a dozen soup bases that come in small or large pots, and a separate set of options for half-and-half. The sauce station comes with a a decent selection to choose from. They also have some spring rolls and fried buns on the side to snack on if you're dying.
When we sat down, a server came over and took our orders on an iPad. Soup came within 10 minutes, and food starting coming out shortly after. I went with the herbal soup, which was their pork bone soup with some herbal elements. Definitely liked the flavor. I also really liked the slices of lamb, beef, and pork. Mussels weren't bad either. There's quite a selection to choose from, including ox tongue, pork blood, and some other more interesting parts of an animal.
The first round of orders was pretty quick, but then the server never really came back. We asked for a spoon, and that never came until an hour into it and reminding 4 different servers. No check up to see whether any pots or cups needed re-fills. Not much service in general, even for further orders. So much for the VIP room. Perhaps VIP service only happens if we had a large enough party to fill the entire room, rather than half.
The main issue I had with service was how fast food was coming, and how many items weren't coming despite using an iPad to keep track of these things. Initially, they said they will bring in 8 orders of each of the three slices of meat, which came in 2 plates. However, for subsequent orders, they only came with half the amount, despite saying it was still 8 orders.
I mean, I guess it was busy since it was anniversary promotion on top of it being a relatively popular hotpot chain. Fortunately, we weren't asked to leave after 2 hours were up, cause things were just really slow overall.
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