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| - We were craving for ramen and wanted to check this place out. Upon entering, we waited a bit to be greeted by someone. The entry way consisted of relaxing decor which included plants, small water fountain, and a picture of someone sipping off of the YOBO bowl (neat!). The decor was modern industrial.
Our waitress - she was sweet and nice but didn't know the menu. She didn't sound too confident on what she was saying. We told her we were there for the ramen, not shabu shabu so she directed us to the "ramen" tables. Right before we were seated we told her we needed a high-chair. She gave us the menu - 4 shabu shabu menu and just one ramen menu which looked like two pieces of paper stapled. Oh and Take note, we were there for the ramen. And then we asked for the high-chair again. She forgot. Which was fine. 1ST STRIKE.
2ND STRIKE-my husband asked her a few questions about their menu that she couldn't answer. She kept saying she will ask the people in the back.
FOOD - we all ordered tonkatsu ramen and a variety of difference toppings, which by the way, you have to pay extra for. The tonkatsu bowl only comes with 3 slices of chasu and onions. The ramen to soup ratio was off. We had more ramen than soup. Soup was a little bland but the noodles, you can taste off the bat that they're fresh. We also ordered gyoza and the sauce that it came in was good! Btw, I don't think their water is filtered.
SERVICE - 3RD AND 4TH STRIKE...(unfortunately, there is also a 4th one). 3rd was, the waitress forgot to ask the people in the back about what my husband asked her which was if they had any chasu bowls. 4th, after finishing up, I asked for the check. My family and I were in the midst of talking after receiving the check so our payment wasn't ready. Our waitress came back after a few minutes stood there and asked for it. It felt a bit awkward. It wasn't busy at all. And by her asking for the payment, i found it a bit rude. (Girl, you kicking us out?! Lol.)
She did apologize to us multiple times because "she's new." And she did also ask if we had any suggestions to better anything. Which is great! But it would have been a better experience if our waitress was knowledgeable of what she's selling from the beginning. I may be back for the shabu-shabu though. We'll see...
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