This is my first time here at Shinta and I brought my family here for a birthday dinner. Overall there were ups and downs but in the end we left with a positive mood.
Food: we got the 31.99 without the wagyu beef. Excellent quality food and lots of choices. Even my grandma ate a lot and that's saying something because she usually doesn't eat that much food at home.
Service: from a lot of reviews before me, it seems like service was where this place falls short. We came here at 8pm and was seated promptly. We were greeted by our server who took our orders right away. After awhile, we ate two rounds of veggies and we began to ask our server where the meat was and she assured us she placed the orders in. We waited awhile until 8:45pm and noticed the tables around us receiving their orders of meat before we did but they arrived later than we did. We had to flag down another server, her name is Cherry, and she followed up with our orders right away and kept apologizing to us and made sure our orders come right away. And soon enough our table was filled with dishes and she kept coming by asking how everything was and was very attentive to our table. This really made us feel great. I think management should have the others here learn from her customer service skills which can definitely up the service level of this establishment.
Overall, will definitely come back!