Great experience! Would definitely go again. I called 20 mins beforehand to see if there is still spot left and did not wait when I got there. The stylist there was really patient and nice. She asked how i want my hair to be done and gave me her recommendation. Overall, the result was definitely beyond expectation. Nice and cozy environment. Price was okay, a little bit pricy, comparing to other downtown places. love how their shampoo smells:)