I adopted the BEST DOG EVER from this rescue group! He is 6 yrs old and a sweetheart! Right now he's on the ottoman watching The Incredibles. I have never been to their facility. I cannot comment on the condition of the place or review it. I can tell you that the adoption process was super simple. I saw my dog's picture online and called about him. They told me he was going to be at Petsmart the next day so I drove there to meet him. The adoption process was very quick and easy. To me, the cost was worth it because it goes to help them save other animals. The next day I took him to the vet and the groomers. He got immunizations, eye drops, a bath and a hair cut. He was ready for his new life!