I sent my 2 daughters there for a girls afternoon. Both wanted their nails done, brought pics, and were very specific in what they wanted. Service was horrible. There were no waiting customers, yet my girls were rushed in and out as fast as possible. Nail tech didn't even know what "matte" polish was. Nails are all uneven shapes, and most are rough/jagged. Polish is smudged and all over their skin. and, the nail techs were a bit rough, causing pain and bleeding on both of my girls.