I bought my 2010 Honda Accord through American Automobile Association's Car Buyer's Program which selected another dealer to buy the car through. At about one year and 5 months we were informed that the rear brakes needed replacing, not the rotors but the brakes at a cost of $230.00. When I QUESTIONED THIS saying in my 40 years of owning a car the FRONT BRAKES went first, I was told that it depended on driving habits.
On the next service call things went as normal or so I thought. At the cash register a person who I had never seen said that we really should get the tires rotated. I took note of this and went about my busy day. Then after getting home and reviewing the documents handed to me it said I had declined to get the tires rotated and highlighted the word CAUTION.
I find this dealer to be unethical.