I wrote a review about 4 years ago for this place and gave them five stars and since then it has changed. You still get what you asked for but since then it seems like they go thru a whole new staff every six months or so. When we used to come in they'd have pictures of the employees that worked there and they even remembered who we were. Now it's like walking into a different shop every time we come here. It's just nice to see familiar faces and makes coming back here more enjoyable.