The Melting Pot....what can I say! I love this place. I've been once a year for the last 4 years. My and my other half go here for our anniversary. I am a little disturbed by some of the negative reviews I've read about this place which I will pick apart like a four leaf clover on St Patrick's Day. We've always made reservations when we decide to go so we are guaranteed seats and the 2 times we were late we didn't mind waiting because that's what civilized people do instead of looking to see if there are any empty seats. On this visit we were late and had to wait 15 minutes becaue the staff was short handed. Our alcholic beverages were comped because of the extended wait.
Is the Melting Pot all concept......YES. It is what it is. Most restaurants have a concept or a theme that makes them unique. You can't go to a fast food restaurant and get Fondue. Think about it!
IF YOU ARE A CHEAPSKATE....stay home! I hate it when people write that the food was overpriced or the portions are smaller. Every single time I have gone the portion sizes are exactly the same. When I go I'm prepared to spend 100 dollars and 20 dollars for the tip.......
If you want cheper Fondue Cheese Desert or Salad then by all means go to a cheaper restaurant and leave a postive review on your cheap delicious food.
I like Melting Pot for the atmosphere and the delicious food. I've never had one experience of wilted lettuce or nasty food. Do you seriouly think that the server is going to bring out wilted lettuce if this place is all concept? This is not the type of resturant where the servers are going to argue in front of you...period. The staff is well trained and are always nice the few times I have been there. One reviewer stated that the Hispanic server had to go home and they saw her still working. That's just nonsense! Pure nonsense!
There were a few periods where there was a lag in drinks refreshed. Our server Mike was awesome for the most part. Very courteous. I like to interact with our server and find out a little bit them. The staff at this location have worked with each other for years now. This is like a special ocassion restaurant....not a place you come to for just deserts and then review it like its a ice cream place.
Will I go back...most definitely! Go at your own risk.