I will share - you can make your own judgement...
Con: My appointment was somehow "lost"
Pro: They did not charge my session to make up for the inconvenience
Con: It was very, very loud - the walls were paper thin and I could hear everything going on in the rooms around me, including a very rowdy staff meeting.
Pro: Massage therapist, Joe, gave a very nice massage.
Con: Sales pressure to sign up going in and coming out