This is absolutely one of my FAVORITE places to eat in downtown Cleveland. Whenever I come back into town, I always try to make time to eat here. The tots are to die for; the lunchbox offerings are always amazing. The indoor decor is wonderful; I have dined on the patio and loved it, too. The only complaint is that the service is not consistent; they often seem understaffed or the staff don't seem to care very much the customers even when you tell them you've flown 700 miles to eat there. I personally love this place much more than the Greenhouse Tavern over on East 4th Street.