This is the best of the Swiss Chalet locations and it's because the servers really care. There are a handful of longtime servers that will recognize you from visit to visit and remember what you usually order. You can't really say that about most large, chain restaurants, can you? Anthony and Nicholas have perfected the art of customer service and it's a real treat to be served by them.
Swiss Chalet is a fairly typical experience from location to location, but this busy restaurant in the theatre district regularly exceeds expectations. Expect a long wait at lunch - if I'm dining with a group we usually adjust our visit to an off-peak time because the wait times can be long!