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  • Ritz is that one place that despite the bad service I keep going back b/c when the craving calls, no other rice and chicken combo from another restaurant can serve as a substitute. I always get either the rice and peas wih jerk chicken or with curried chicken, which come with a side of coleslaw (yum!) or fried plantains. In my opinion, it should come with both b/c the portion for either is tiny and seemingly getting smaller everytime I go. Not much can be said other than the obvious, their food is on point. There's a wide array of sauces and meats to choose from so I'm sure something to please all palate except the average vegetarian. The service on the other hand, pffffffffffff!!! The attitude of the staff is beyond stank. Sometimes they flat out act like you should pay for them to greet you. I don't want to blast every employee as I'm sure there are 1 or 2 that uphold a greater standard of customer service but I'd be willing to put money on the fact that 3 of 5 times, you will bear witness to a level of customer service well below average. What im trying to say is i LOVE the food but if only it could be self-serve.... Mainly for this reason, I give Ritz a meager score of 3 stars. Step up your game...your food being that delicious should not fool you into believing it is okay to treat your customers like they're intruders.
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