I have been going to Hannahs for about 6 months. I am a guy and have had 5 hip surgeries in the past few years and have a hard time reaching my feet. The last time I went in the owner refused to give me a pedicure, saying I needed to go to the doctor and that my skin was to dry. I wasn't going to write anything but I haven't had a bad customer service experience like that in a while. Good luck. No men