I stopped at Kohls on Charleston and Durango last night (11/15/17) because I had a 30% off coupon and wanted to grab a couple birthday presents. I decided not to grab a shopping basket because I only wanted to pick up a few things. Of course, I ended up finding more than I went in for and had my hands full. One of the associates there had incredible customer service. I really wish I would have grabbed her name. She asked me if she could grab a basket for me, I told her no thanks, I am fine (although I probably should have taken her up on the offer). She also happened to be the lady that checked me out. She made sure to open a glass I had purchased to make sure it was not broken in the box, checked all my shoes to make sure they were the correct sizes, and mentioned the price of my bigger items to make sure they were acceptable to me. I was very impressed with her customer service. She was also training another associate at the same time. I hope her store recognizes the good work she does by going beyond what is expected of her.