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  • They fully reimbursed me for my shower cake and for the wedding cake/cupcakes. My mom ordered my shower cake and she told them that she would call back with a message. Later she went into the bakery and told them she wanted a teacher theme with an apple, books etc. In the middle she wanted a picture of line paper with Tom + Christine = Love. That message was received and appeared on the cake but, in the middle of the cake was, "She's gonna call w/ message. -SG 3.30" The bakery picked up the cake, froze it, scraped off the message and brought it back. In this process the cake broke in half. Fast forward to the wedding. I ordered a 6" wedding cake and about 150 cupcakes. I also rented a cupcake stand. That stand was terrible! When it was time to cut the cake my DJ had me, my husband AND my MOH get up to cut the cake. My MOH had to hold the stand in place so it wouldn't fall over. I ordered filled cupcakes and NONE of the them were filled. I want to remind you that I received a full refund. So, if you want to book with the Priory, have them screw up your order and potentially get your cake for free then go for it. If you want to actually get what you want go with Oakmont, Bella Christie, Lincoln, or any other bakery in the Pittsburgh area.
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