The worst customer service I have ever encountered. I work in customer service myself and to be treated the way we were treated is unforgivable. Both gentleman on April 4 from 645-8pm were rude, condensing and made us wait over an hour to get our packages first they told us it wasn't there even with out looking at the computer. Then we gave them a tracking number name and amount of packages. Went looking but came back empty handed. We waited and waited. Went back up to the desk after several others were helped and asked again. The same gentleman went away said nothing and we waited. Once everyone was helped and gone I asked he other gentleman and I got yelled at ....yes Yelled at....a grown professional woman. Was told "did U see anyone else he helped I'm not going to help u " he is doing it. I just wanted to find out the status be cause now it was an hour long. Once we finally got our packages they didn't have them all. Really I asked again to please check and he refused said I had to come back he was leaving. UPS is supposed to be know for great customer service this pick up center needs to look at who they have working for them !!