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| - I've been to this restaurant a number of times (not always this location), and it's always been all right. I like small restaurants like this though---they have a cozy feel, and it definitely beats going to a chain restaurant any day. I always take my sister here for her birthday every year because she LOVES their notso fries: chip fries covered in melted cheese and bacon. Heart attack on a plate, but a good one. Coming here for lunch or dinner, there really isn't any dish that I particularly care for; however, the breakfast...OMG. The killet skillet is the BEST breakfast ever!! Soooo much food, I pretty much don't have to eat the rest of the day, and actually now that I think of it, the prices (no matter what you get) are extremely reasonable. Some of the locations, actually most of them, are very, very small inside, so it gets crowded fast, and sometimes people who are waiting are almost standing on top of you (Beachwood location).
This is my thing...I was at the Chagrin Falls location this past Saturday, 10/11/14. My boyfriend and I ordered an appetizer, then food, and the app was taking a little while but we didn't necessarily mind. But our waitress, doing her job, noticed this and asked the cook about it. He flipped out on her, was completely rude and condescending, and totally didn't care we (and probably other customers) could hear it. She kept trying to calm him down and said "I know" to which his response was "Yeah, you know a lot, don't you?" The staff must've had a meeting about workflow or something, because she said "in our meeting yesterday" with his response being "I wasn't hear yesterday" and I guess that meant whatever was decided in their meeting didn't apply to him. He was so unbelievebaly rude, and later made a comment to another server about the way she did (or maybe didn't do) something...apparently everyone was doing the wrong thing but him. He must've been too cool with his Cleveland Indians hat his was wearing...you still have to come here for the breakfast.
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