After reading the reviews on the 5 star rated Dekes I gave them a call on October 23rd. I was surprised and thankful they were able to come out on the same day! Steve gave me a time frame - called me 30 minutes prior to showing up. He is very nice and respectful I felt he was honest about my heater repair, I don't feel like he was trying to rip me off, which I am very thankful for!
My condo is upstairs, I felt bad that he had to keep going up and down to the roof - he did not complain, he did not seem irritated -he simply said this is my job and I will fix your problem!!!
I will refer Dekes -100%
Thanks again Steve!