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  • After reading some of these reviews, it's like we didn't deal with the same company. I started talking to SolarCity first (I was waiting on something at BestBuy, and so chatted with the sales person in there about it -- I had been thinking about solar, anyway), but I also got site evals and bids by 9 other companies. SolarCity was in my Top 3 the whole time, but what was preventing me from pulling the trigger was their lack of a financed purchase option. In May 2016, they finally announced that as an option, and with the ultra-cheap interest rate (2.9%), the monthly cost was $3 more per month as the lease...except it's paid off in 10 years instead of paying for 20 only to have it removed! So after 10 years, I just have a huge source of free juice, but still with all the same power delivery guarantees and warranty and whatnot as the "normal" lease arrangement for 20 years (and then after that they're hands-off, but the system will obviously still work). So, that was enough that I was willing to make the call to go with SC over the other companies I was considering. My main service panel was a measly 100 amp -- so, before the panel installation, they contracted to upgrade it to a 225 amp panel at no cost to me (!!!!), and even took care of all the permits and inspections for that. I had an 8.89kW solar panel system installed. The install team showed up on time, were all great folks (who were in a noticeably jovial mood over the entire day and a half of my installation), and were extremely safety-conscious as well as very concerned about doing a clean installation. My install was a particularly tough challenge, as I have totally open (but finished) rafters, so they had to be very precise to sink every lag bolt and screw into a beam. They said they'd never had to deal with this before, but did a great job on it. Literally today I had the system inspected -- no issues from the county inspector. So, I've not turned the system on, yet. But I will update if anything changes that would cause me to not feel that this was a five-star experience end-to-end.
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