I've have ate here over 2 dozen times over the years. Sometimes it's okay but overall a 2 star for many reasons.
I wish I could give it a better review but there is so many problems with this place. It's a bummer because I live nearby and it's the only restaurant that is allowed to serve breakfast at the Rio.
The hours are terrible; It closes way to early even when conventions are going, and even during the wsop.
The service is okay at the bar because the pretty red head and guy that run it most of the time do pretty good. Besides the bar the service has always been very lacking.
Even with my diamond it took awhile to get seated the last two times I went. After seated it took well over 5 minutes, almost 10 just to get water. Another couple walked out and I wanted to follow them but was to hungry.
They are so bad at getting your eggs cooked to your request. If you order over easy, over medium, and over medium well they seem to all come out cooked the same, rushed out very runny and certainly over easy no matter what. They just don't try and rush to get thing on the plate.
I believe this place could be better but there is poor management for sure. They manager must treat employees poorly and only comes in to collect the money so it is ruining a place that could be so much better.
They say your food is cooked to order but that is a flat out lie. They have your potatoes pre cooked, biscuits are cold and very bad tasting. It's huge but but so dry and very bland to match all the food.
Portions are large but prices are way to high. Many things are not worth it while others are just a waste of food. Giving me a pile of pre-made, non seasoned potatoes does not impress me. I've tried many of the dishes, the meatloaf is probably the best but nothing special.
I will eat here again and will update or add to the review because I frequent the Rio often but I avoid this place and never order a drink when I go since it won't get refilled. 4 of us had empty waters for so long with no service, we could not get them refilled at all, even the 7yo drank all hers. The waitress just dropped the check dropped and ran off.
I'd avoid this place if I were you.
Take care