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  • Let's start off by saying the service department absolutely SUCKS! The only reason they got a 1 star is cause I had to select 1 or else they would of got a 0! We've had NUMEROUS problems with them from hitting our truck with the air chuck & chipping the paint on it's FIRST service to keeping it for 3 weeks to "try" & fix the over spray they created by neglecting to have a body shop fix it but instead having a mobile repair spray it in the WIND in the back of the parking lot. The last time we went in was yet again CRAP. Hard to believe huh?! We were told they were going to "hand wash" our truck due to all the paint problems we've had. After almost 2 hours just for a simple oil change(it wasn't busy either) they bring up the truck still dirty. It looked like they just washed the windows & smeared the rest of the dirt on the body. Which we don't need because they've already messed enough of the paint up. I wouldn't of been upset but don't tell me you're going to do something if your not! This dealership is FULL of empty promises. I would NEVER recommend this dealership to buy from or for service. Three years ago it was completely different. Service was amazing & so was sales. Seems Jamall is really slacking at his job.
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