This is the best experience I've had at a nail salon. I'm pretty sure the woman who did my nails was Mai. She was absolutely fantastic, sweet and understanding to my needs and wants with my nails. While giving me a manicure she advised me on what to do for my nervous habit of biting my nails and I really appreciated the concern. She made my first gel experience an amazing one. I'll definitely be coming back (and I live near the Palms.. no where close! :)!)