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  • I was in the market for a entertainment center. I diligently did my research and decided to finally make a day out of it by venturing out to various furniture stores through out the Phoenix Metro area to see prices, product, quality & customer service being offered. After a whole day of being out & about, Ashley HomeStore on Ray Road was the last stop. I was greeted by Nolan Wilcoxson, Retail Sales Associate at the door. Mr. Wilcoxson took the time, energy & courtesy to actively listen to my thoughts on what I was seeking. He presented me with various options all of which he was readily on top of his game to answer my questions on pricing, quality of product, down to the dimensions of each item. He assisted with the buying process by engaging with me & providing exceptional, above & beyond, top notch, thorough, very professional customer service. He had excellent follow up with phone calls and explaining the delivery process. Mr. Wilcoxson was very welcoming. I shared my satisfaction of the service he provided w/him and thanked him as I had not received the type of customer service he provided at any of the (3) furniture stores I had been to through the course of my day. Because of his ability to provide such great service, going above & beyond and his professionalism, I made my selection & purchase with Ashley Homestore. The company is fortunate to have a dedicated employee such as Mr. Wilcoxson for he truly cares for his customers and meeting their needs.Thank you Nolan. Kudos to you! I highly recommend this store for your furniture buying needs.
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