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  • Where to start. Signed my wife up with personal trainer, 2 months later my wife was pregnant and Dr recommended to stop lifting weights since it was a new endeavor for her. The gym refused to end the contract but said we could transfer it. Fine, I'll take over the sessions maybe I'll learn somethings new. Sessions were Fine, trainer was nice. At the end of our sessions he actually moved out of state it was perfect timing with my contract ending. He told me it was my last session and my last bill would be February 6th and I wouldn't have to worry about a thing (the same thing I was told by Kris, the guy who signed us up "6 month contract, it'll end in February and you won't have to do a thing"). Because I like to verify things I checked the next statement I received and I was no longer being billed. With the pregnancy and planning for the baby I never went back on my statements until a few days ago. Lo and behold I have been billed every month since the month they stopped billing me. I feel like skipping a month was a tactic so if someone checked the following month they would see they were no longer billed. I'm now dealing with a 3rd party billing company attempting to get this resolved and will update accordingly. But beware for any one who hands their card information over to fitness one, check your statements regularly. Don't become a victim of fradulant billing. Since the other location was closed: Too busy ever since they shut down their sister location, keep saying they are gonna open up a replacement but zero updates on loactation or timeline. This location doesn't even have enough Olympic bars for all the benches/squat racks.
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