The most annoying server I've ever had in Toronto hands down. Introducing yourself to your guests at the beginning of a meal is tacky. Whoever is managing here needs to tell the staff that asking how your food is after every bite and hanging around at the table is borderline harassment.
The host, however, was very professional and we appreciated her rolling her eyes at our server every time she spoke. The menu is uninspired and overpriced. The 24 hour policy is a captivating feature but hey, McDonald's has that too and its just up the street! The staff there wear name tags so you can skip that bit of conversation.
Its a shame the Thompson has failed to create a better vibe like other boutique hotels in the city have done.