I love my doc (Dr. Patterson). He takes the time to listen, answer questions and discuss treatment options. He's open minded, knowledgeable and makes me feel confident in his recommendations and insights. For that he's worthy of a 5-star rating.
Unfortunately, he's typically 30-45 minutes (or more!) behind in the afternoons which means I have to take off a half day of work because there is no way to make it back to the office. For that, I feel compelled to only leave 4-stars for a doc that in every other way is a 5-star.