I wanted to update my Grimaldi's review from earlier tonight.
I went back in around 8pm to check on my pizza to go. The Manager, Kevin Lozano brought it up to me himself. I asked him where or who I should pay and he said there was no charge and hoped it made up for the trouble.
I took him up on that...he redeemed himself graciously.
BTW, the pizza was a Tax Day Special offer, 16" for $10.40...and it was delicious. Grimaldi's makes a great pizza.