Very unset in my stay. There shuttle service is horrible. Me and my husband were celebrating our Anniversary. We needed to be pick up by the shuttle at the south hall convention center. I saw it pass us. An hour pass and still no shuttle. We were so frustrated we walk to the hotel and I broke my shoe. When we got there, we saw the shuttle park at the hotel. All we got from the front desk is sorry. I am so done. Plus they are doing renovations. Its looks a hot mess. So upset!