I came to Gabriel's because the diamond in my wedding ring fell out of its setting at work on day. The set that I have was my Mother's so it was made in the 80's and likely hasn't had any repairs since then. The four little clasps (probably the wrong word) that hold the diamond in to its crown were so badly worn down, they needed to be replaced but they were unsure if they could get it to stay with how intricate the design is without needing to replace the entire crown (top of setting that holds the diamond) which would have been super pricey for me seeing as how old it was and how difficult it would be too find one that fits, then customize it further. Finally, they decided to give it a go without it.... and ROCKED IT!!! My ring looks as good as new, it has been a few years since this happened and nothing has happened to the integrity of my ring. The staff was always courteous, attentive to my needs and incredibly understanding when I explained to them that I really didn't have the money to do a full overhaul on my wedding ring. PLUS I had my (then) 3 year old son who has autism with me and they not only showed a great deal of patience, but also an amazing amount of selflessness when he would get overstimulated in the store and they would come to he and I, just to see how they can help. 5 stars all the way, if there were more stars available- I'd give them those too!!