I frequent this Wendy's a lot and generally there is never any issues. Today my husband whom is African American went into this establishment with his Sunday church clothes on to redeem and issue from another day that we were there. We spoke with Esmeralda on Thursday night and she said that were to get some free items because they were short staffed and some of our items were forgotten. Hey that's great thank you. So we go today July 19th 2015 and asked to speak to the manager as the manager approached my husband she begin to look very intimidated like she had never seen a black man in dress clothes. My husband begin to explain the situation she begin saying that it didn't sound like her and basically acting as if my husband was lying. The thing is how would he know the other managers name if they don't wear name tags? So she didn't honor what was given to us AT ALL so we ordered and asked for her name she told my husband that he didn't need her name. Little does she know there is more then one way to get that information. So GAIL or GAYLE however you spell it because you don't wear name tags please believe all this is now out in the open to show how you treat your customers and African Americans. By the way we also called that number on the bottom of the receipt and made another complaint regarding our disrespectful visit here at this Wendy's.