The solution to the ridiculously long drive-through lines is to cut out the unnecessary repetitive long sentences. I don't need a long spiel when It's my turn to order. I also don't need the order to be repeated to me in detail by three different employees before I get my food. I'm sure this is a policy inflicted upon them by corporate. But honestly I don't think it's effective as far as preventing orders from getting messed up because I stopped listening and I just want the person to take my money. If you eliminated all of this, or at least some of it, the lines would move a lot faster even though it's just a few seconds... it adds up. In addition to that when it does get crazy busy it is a total cluster fuck. Chick-fil-A on the other hand has about 10 employees outside of their building controlling traffic and you feel like you're going to a concert when you go to their drive-through. The drive-through is always very speedy and I think that although they spend a lot of money on labor, Canes should adopt that philosophy since they are also so busy.
On a positive note I was not interested in trying canes I heard it was really good I tried it and thought it was OK found myself wanting it again a couple days later now I'm fully addicted and think it's delicious