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  • Literally a 1 STAR because zero stars is not allowed. Waited ten minutes in the drive through. Finally make my order and hear, "what was that?" Had to repeat THE ENTIRE ORDER. Fair enough, they are high schools kids or what have you. I get my order that included 4 drinks and the girl was literally PUT OUT that I needed a drink carrier. Finally get home. Of course my order is wrong. My bad for not checking it. Frustrated, I decide to call. I get someone on the phone and politely ask for the manager. The girl I spoke with was pleasant enough and we had NO problem communicating. The MANAGER (named Mary) gets on the phone, I explain why I am upset. All I hear is, "Hello? Are you there?" "Are you on a cell phone?" And then she HANGS UP ON ME!!!! Seriously! It is McDonalds - it is quick, easy and will surely give my family heart conditions if we keep going. But, they are also a part of the SERVICE INDUSTRY! Aside from that, I was charged for food I did not receive and when I called about it, I wasn't just ignored, I was treated as a nuisance. NEVER AGAIN! I will sooner kick the kids a tornado from Speedway than deal with this nonsense again!
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