Slowest service in the west, useless management, and only adequate food pervade this little Promenade. I've given this place a try 3 times. Each time I went in with mild expectations and came out disappointed. Just because they have cheap food, it doesn't justify mediocre service. I think the service quality is inverted. The manager should lead a team in customer service. So far, it's been the bus boys who have been the most helpful then, the capable servers were reasonably kind, and the managers were simply ignorant and oblivious to non-regulars. The surf and turf special is $9.99 and not on the menu. The early riser specials are $3.99. But don't expect much from them, tough steak, small rubbery lobster tail, and over-cooked bacon. Good luck with this one.