I have walked by this place dozens of times so was looking forward to finally trying it on the suggestion of a friend. I got there first and after standing at the door, looking for eye contact with someone who might indicate if I could seat myself, or needed to wait...and not succeeding...I finally seated myself. While waiting for the waiter, I noticed that there was a happy hour special. So when he finally came over, which took longer than I would have expected, given that it really wasn't all that busy, he pointed out that this special had ended 3 minutes before I asked. I pointed out that had he come to my table a little more promptly I might have been able to indulge in that special, but he did not offer to extend it.
I was tired after having a long day at work and rather than make a fuss I chose not to order a second beer (they would have gotten more money out of me with that second beer than they did nickel and diming me over happy hour)...and to write this review.
My friend's soup and my simple salad also took a long time to prepare, given the few number of customers in the place at the time we were there.
Maybe I'd be more tolerant of this level of customer service on a less stressful day, but I don't think I'll be going back to find out.