No appointments needed. When we walked in we were greeted with a friendly greeting. My friend needed a specific haircut, which he showed the barber some pictures from his iPhone. The barber looked at it and nailed it! She was super nice and the atmosphere in the barber shop was very friendly. It seemed like a lot of regulars that were there, I got to chat with them while I was waiting. In full, if you're in the area, this is the place to go for a clean, and urban cut. The only problem was that there were only two barbers there. We waited probably a total of 45 minutes. Other than that, highly recommended place for a nice, clean cut!