We went here before going to watch a movie. We have only been to this location once. The service was quite slow - we were served by the bartender rather than an actual server. This led to her really only spending time with the customers at the bar.
I ordered a RIB/Brisket platter and my wife ordered a burger. Over all I remember the food being much better. My bbq was decent but the sides weren't very tasty. In addition to that my wife had not enjoyed her burger and had let the waitress know. She told us the burgers are world famous and that people come from all over the taste them - she must have an acquired taste.
We ended up asking for our bill and leaving with maybe 2 interactions with her. Not a very pleasant experience and we probably won't return.