I'm an owner that lives in another state but have property in Arizona. I needed a bathtub repair to my property and had no idea who to call. I called numerous companies but every call was very frustrating with all different responses but none that would really help resolve the issue. Finally I called this company and what a relief they were to me. Colleen was the nicest sharpest person I had talked to out the numerous "big" companies I had called. She was fast, extremely knowledgeable and courteous. She scheduled me for an appt., explained their full process (which was just like the larger franchise companies) and I was taken care of....right then and there. Not to mention they were less expensive that the larger companies as well. Her employee showed up on time, was clean, fast and did an excellent job at the repair. You couldn't even tell there had every been a crack in the fiberglass nor a repair done of any kind. I would suggest that you don't waste you time on the other companies and just call Adams for any Fiberglass and/or Porcelain repair or refinishing......because they're truly the best !!