Perhaps it is because I am a woman. I told Jeff on the phone what the problem probably was. Mechanic shows up and starts testing the battery and then the fuses. After researching the problem on Google they decided to look where I originally suggested. Started work at 11 am and finished at 11:37. Wanted to charge for an hour labor I questioned it and the guy became hostile regarding my questioning him. We finally settled on 45 mins after arguing for several minutes. When the mechanic showed up he was not very pleasant so I gave him back in kind. He felt I was hostile and I felt I was responding to his attitude. Decided not to have them fix the problem as the quote was for 2 hrs at $125 an hour. I will take it elsewhere.