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| - I was in the market of a 2017 F-150 and I was looking for a particular color and set up interior wise. If "we" the customer are going to pay over 50k for a truck, we should have some say so in what we want. Right?
Friendly Ford doesn't think so. They'll tell you whatever they can to get you there and then they'll try to ram something down your throat, that isn't what you came there for.
In my case, I had just spent 1 1/2 hours at Ford Country and they didn't have what I wanted. As I was getting ready to drive away, I decided I'd call Friendly to have them check their inventory. So that's what I did and after telling the salesperson exactly what I wanted, not only was I in luck, I had 9 trucks exactly how I wanted it and in different colors. So according to him, I could pick any color and they'd have the exact set up that I wanted.
That seemed a little weird to me so I asked him to double check. I told his that I live way out North and if I was to drive all the way to them instead of going home and they don't have the truck I wanted, then I would lose it. The guy assured me that they for sure had 8, possibly 9 trucks that matched my criteria perfectly!
So I drive to Friendly on this hot summer day. As I arrive, I'm approached by a guy that identifies himself as the most senior salesman. Ok, who cares? Actually, even more reason not to trust this seasoned individual who's trained he to stick it to ya!
I told him that I had just called 20 mins earlier and explained my conversation with his staff member. He told me to hold on and goes to the counter to whisper with the big wig decision makers. After close to 20 mins later, this senior salesman tells me that they don't have any trucks like I want but they had others on the lot I could look at!
It took everything in me to walk away from this guy. I did use extreme language, told him to relay some special messages to that asswipe that flat out lied to me and may have even thrown in a threat or two. I even had to get aggressive verbally to convince him to quit following me.
I ended up going to St. George to buy the truck and I'm so glad I did. I saved a lot more money, got more for my trade and most importantly to me, I wasn't lied to!
I wouldn't piss on Friendly Ford if it were on fire! They can suck it!
Don't deal with these lying crooks! You'll just get wound up like I did!
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