This dealership has the worst customer service in the area. When you tell a customer that her job will be done in 5 hours, then the customer leaves and comes back in 8 hours, only to be told by a rude service guy that the car isn't ready but only like "to bad but". This guy really has alot to learn about service. This guy really needs to apologize, this jerk needs to appreciate his job. This dealership doesn't get it, this dealership really shouldn't be allowed to operate. This dealership need to be reviewed by the Ford Motor Company. You can rest assured this review will be looked at by alot of people. This incident happened today, September 19, 2017