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| - It was my first visit, sometime in the late evening, me and my boyfriend wanted to get take-out. They were not ready to make certain sushi we were ordering from the menu so we were limited to what was already made by the chef: Understandable. Maybe it was near closing time, and remaking certain items may be a hassle (but on the contrary, why are you running a restaurant?) Then, as we are waiting for our take out, I grab two chopsticks from the reception (one for me and one for my boyfriend). The lady bring us our take out in a plastic bag and the moment she sees that I am carrying two chopsticks in my hand, she reaches down to the plastic bag, and removes the two chopsticks she had initially put, then she grabs the chopsticks from my hand, and throws it back into the bag. Really? What if I had friends waiting at home to share the sushi with me? It was two boxes of sushi that could be shared afterall. I had to "request" for extra chopsticks after being denied my order from the menu YOU had provided? What harm would have done if she had kept the chopsticks she had initially put in the plastic bag instead of making me feel like chopsticks were a rare commodity. I'm sorry but a little customer service goes a long way in the hospitality business. However, the sushi wasn't bad even though it wasn't the ones of our initial choice. Next time I visit, I'll make sure I visit at a time where you will make the sushi I order and keep in mind how scarce chopsticks are. IF there is a next time.
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