Pros: it's fast, it's pretty cheap, frostys are yummy.
Cons: fries taste like oil.
At my last visit (Jan 2016), the employee working the register seemed more interested in making conversation than helping customers. Small talk is fine, but when you're spending two minutes telling me about the tattoo you're going to get when there's a line behind me, that's not good. When he finally stopped talking to me and assisted the guy behind me, he exclaimed, "You come in here a lot!" while the guy was in the middle of his order.
That same day, there was another worker (a middle-aged man, I assumed was a manager but I hope not) who didn't seem to be helping customers or the cooks. Just hanging out behind the counter. He continuously was talking very loudly - not only yelling for people across the restaurant, but purposely making sure his conversations could be heard by every customer and worker. Completely obnoxious and unprofessional.