I am not understanding where all these negative reviews are coming from. Sure, the service can be spotty. Some of the staff appears to have lost their puppy before they have come to work.....but their sushi is the shiznick! Not too full of rice, a perfect amount of fish and fresh veggies to boot. The presentation is fantastic and the turn around time from order to mouth is on point.
Their sushi dude has the warmth of a snow pea....but he makes up for it in sushi knowledge. Sometimes, you like the food so much you can overlook some things. The place is clean and the food is AMAZEBALLS. Oh, and it helps it is in an amazing old building with the coolest Elevator! Parking is a chore, but it's downtown Cleveland people....the norm.