I went in today. I was helped by the stylist Katie. She was very nice and professional. Got a great cut and a massage with a hot towel. It was a great experience overall. The only drawback for me was the price. I will not lie, I'm used to going to SuperCuts, so paying $43 for a haircut and style is hard for me to shell out ($35 cut and $8 tip). Other than that, all was great.