I feel sorry for anyone who thinks this is the best BBQ in Charlotte. We had a bad experience here a couple years ago, but family kept going back so we wanted to give it another chance. HORRIBLE MISTAKE. The BBQ queso was not good at all. Looked and tasted like microwaveable dip from a jar. The tortilla chips were somehow stale, oily and unsalted all at the same time. I got the grilled cheese with pork which subsequently turned into a BBQ sandwich with half a piece of cheese. If you're going to call it a grilled cheese - it should be ooey gooey - just saying. Also did not taste or see the grilled onions and creamy tomato sauce it was supposed to come with. My boyfriend got the brisket plate. It was dry, tough, and completely overcooked. That's the first time I've ever seen him leave brisket on a plate. Service was bottom five I've ever had. We live right around the corner, but would much rather drive to Mac's than come here ever again. Mac's has bigger portions, better food and wayyyy better service for the same price.