Kudos to the owner for reaching out. The issue that came up, should not have come up and assurances were given that it'll be addressed. Sanitation when it comes to food and personal services is simply vital and shortcuts just cannot be taken.
What's done is done. Splitting the middle between 1 star (I'm still skeeved out) and 5 stars - my previous reviews - and going with 3 because Machaela really did do a fine job and an owner reaching out does deserve a lot of credit.
Bottom line: when you come here, ask for Machaela.