I got my 5000 mile service done here, well let's just say my 5800 mile service done! I purchased my Softail Breakout and North Carolina at Sheldon's Harley-Davidson, very unpleasant! Not only was the customer service terrible but I was lied to about my 5000 mile service and inspection done, reason I'm in getting it serviced out of pocket now! This issue will obviously need to go to corporate! Besides that fact... John Hintz in service has went beyond and above to help, very through explaining all my issues and service needed with legitimate explaination. Also big thanks to the mechanic Rodger Burgess for being through and attentive to me as well. I always feels better speaking you the person with hands on. I highly recommend having your bike serviced here, no issues, no BS, very friendly and great customer service.